AI LIVE WEB-CHAT WIDGET
The
Missed Call Text Back (MCTB)
feature in Lead connector is a powerful automation tool designed to enhance customer engagement and ensure no lead or client is left unattended, even when a call is missed. Here’s an explanation of how it works, along with its benefits:
Instantly acknowledges the caller, making them feel valued even when the call isn’t answered
Captures potential leads who might otherwise move on to competitors if their call goes unanswered.
Automates the response process, saving your team from manually following up on every missed call
Providing immediate attention and alternative actions (like booking links or appointment scheduling) can increase the likelihood of converting leads.
monitor the number of missed calls, text responses, and follow-ups to evaluate the feature’s impact on customer engagement.
Examples of Use Cases:
A salon missing a booking inquiry can use MCTB to provide a link for scheduling.
A real estate agent missing a lead's call can follow up instantly with more information about a property.
A salon can use the AI Live Web-chat Widget to answer common questions about pricing, availability, or services while capturing leads for appointment booking
Overall, LeadConnector's AI Live Webchat Widget helps businesses engage visitors in real-time, capture leads, and provide instant support, enhancing customer satisfaction and streamlining operations.